About/Contact

Hello! We are a small apparel company trying to bring you awesome shirts for you to wear to just about every occasion. If you have any questions feel free to ask and we respond back as quickly as possible. All shirts are printed to order in the USA.

*If you did not receive an order confirmation check in your spam folder.

*ALL orders outside of United States may have CUSTOMS/VALUE ADDED TAX which customer is responsible for paying.

  

Processing Time

Once we have finished custom printing your order (this can take up to 3 business days), your order will be shipped with your request method. Additional processing time may be needed due to weekends, US holidays and peak times.

 

Standard Shipping

Our standard shipping method typically has a 3 to 7 business day transit. If you would like an escalated shipping method, you can choose Priority Mail at checkout.

 

Priority Shipping

Priority orders placed before Noon EST will be pushed into production the same day pending stock availability. Keep in mind that your Priority order may not ship the same day during times of high volume. Once shipped, most addresses are within a two business day transit from ship date but some may take up to 3 business days.

 

Inquiries about orders, marketing, and blogging can be sent to help@brooklynbackroom.com.